:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--ink:#15293a;--ink-soft:#617487;--line:#e1e8ee;--surface:#fff;--canvas:#f4f7f9;--navy:#0d2430;--deep:#0b1b24;--teal:#12bba3;--teal-dark:#07846f}*{box-sizing:border-box}html,body{min-height:100%;margin:0}body{background:var(--canvas);color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;line-height:1.5}a{color:inherit;text-decoration:none}button,input,textarea,select{font:inherit}button,select{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.5}h1,h2,h3,p{margin-top:0}h1,h2{letter-spacing:-.035em;line-height:1.14}h1{font-size:clamp(2rem,4vw,3.5rem)}h2{font-size:clamp(1.45rem,2vw,2rem)}p{line-height:1.7}.muted{color:var(--ink-soft)}.muted-light{color:#a6bbc4}.eyebrow{letter-spacing:.17em;color:var(--teal-dark);font-size:.68rem;font-weight:800}.mark{background:var(--teal);color:var(--deep);letter-spacing:-.09em;border-radius:15px;place-items:center;width:53px;height:53px;font-size:1.15rem;font-weight:900;display:inline-grid}.mark.small{border-radius:10px;width:32px;height:32px;margin-right:9px;font-size:.77rem}.auth-layout{grid-template-columns:minmax(0,1fr) minmax(360px,.83fr);min-height:100vh;display:grid}.auth-decor{color:#fff;background:radial-gradient(75% 60% at 105% 9%,#12bba336,#0000 75%),linear-gradient(150deg,#0d2b35,#071923);flex-direction:column;justify-content:space-between;gap:3rem;padding:clamp(2rem,5vw,5rem);display:flex}.auth-decor h1{max-width:670px;font-size:clamp(2.6rem,5.2vw,5rem);font-weight:700}.auth-decor .eyebrow{color:#7ee9d8}.auth-decor .muted-light{max-width:490px;font-size:1.06rem}.footnote{color:#92a5ac;margin:0;font-size:.72rem}.footnote.dark{color:#8294a0;text-align:center;padding:2.5rem 0}.auth-panel{place-items:center;padding:2rem;display:grid}.auth-card{width:100%;max-width:440px}.auth-card h2{margin:1rem 0}.badge{color:#067d68;letter-spacing:.11em;background:#e2f8f3;border:1px solid #b9ede0;border-radius:6px;padding:.35rem .7rem;font-size:.69rem;font-weight:800;display:inline-flex}.form-stack{flex-direction:column;gap:.78rem;margin-top:1.8rem;display:flex}.form-stack label{margin-bottom:-.4rem;font-size:.85rem;font-weight:700}.form-stack input,.form-stack select,.form-stack textarea{color:var(--ink);background:#fff;border:1px solid #d5dfe6;border-radius:8px;outline:none;width:100%;min-width:0;padding:.9rem .95rem}.form-stack textarea{resize:vertical;min-height:110px}.form-stack input:focus-visible,.form-stack select:focus-visible,.form-stack textarea:focus-visible{border-color:var(--teal-dark);box-shadow:0 0 0 3px #12bba329}.primary-button{color:#fff;background:#097c72;border:0;border-radius:8px;margin-top:.55rem;padding:1rem 1.2rem;font-weight:800}.primary-button:hover:not(:disabled){background:#075e56}.primary-button:focus-visible,.secondary-button:focus-visible,.text-button:focus-visible,a:focus-visible{outline:3px solid var(--teal);outline-offset:4px}.form-error{color:#9e2130;background:#fff0f0;border-radius:7px;margin:0;padding:.75rem;font-size:.85rem}.subtle-note{color:#7a8e9d;margin:1.5rem 0;font-size:.77rem}.small-link{color:#076e66;font-size:.83rem;text-decoration:underline}.center-shell{place-items:center;min-height:100vh;padding:2rem;display:grid}.notice-card{border:1px solid var(--line);background:#fff;border-radius:16px;width:min(100%,530px);padding:clamp(2rem,5vw,3.5rem);box-shadow:0 12px 50px #1631430f}.notice-card h1{margin:1rem 0;font-size:2.1rem}.secondary-button{color:#244052;background:#eef4f6;border:1px solid #cbd9e1;border-radius:8px;padding:.8rem 1.1rem;font-weight:700}.topbar{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:center;gap:1rem;min-height:78px;padding:0 clamp(1rem,4vw,4rem);display:flex}.brand{letter-spacing:-.025em;align-items:center;font-size:1.05rem;font-weight:850;display:flex}.topbar-actions{align-items:center;gap:1.7rem;display:flex}.context-tag{letter-spacing:.11em;color:#398c7f;font-size:.64rem;font-weight:800}.text-button{color:#486274;background:0 0;border:0;font-size:.8rem;font-weight:700}.workspace{max-width:1180px;margin:auto;padding:3rem clamp(1rem,4vw,3rem)}.workspace-heading{justify-content:space-between;align-items:center;gap:1rem;display:flex}.workspace-heading h1{margin:.45rem 0 .5rem;font-size:clamp(2rem,4vw,2.8rem)}.workspace-heading .muted{font-size:.9rem}.status-pill{color:#116c5d;white-space:nowrap;background:#edf8f3;border:1px solid #c8e7d9;border-radius:30px;padding:.55rem .85rem;font-size:.73rem;font-weight:700}.status-dot{background:#17b692;border-radius:50%;width:7px;height:7px;margin-right:7px;display:inline-block}.perspective-switch{background:#e6ecef;border-radius:11px;gap:.3rem;margin:1.5rem 0 1.7rem;padding:5px;display:inline-flex}.perspective-switch a{color:#5e7280;border-radius:8px;padding:.65rem 1.3rem;font-size:.81rem;font-weight:750}.perspective-switch a.switch-active{color:#152e3a;background:#fff;box-shadow:0 2px 8px #162c3c17}.metric-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:1.2rem;margin-bottom:1.5rem;display:grid}.metric-card{background:var(--surface);border:1px solid var(--line);border-radius:11px;flex-direction:column;gap:.4rem;padding:1.3rem 1.5rem;display:flex}.metric-card span{color:var(--ink-soft);font-size:.8rem}.metric-card strong{letter-spacing:-.04em;font-size:2rem;font-weight:800}.metric-card strong.metric-text{letter-spacing:-.01em;margin-top:.4rem;font-size:1.1rem}.surface{border:1px solid var(--line);background:#fff;border-radius:13px;min-height:380px;padding:clamp(1.25rem,3vw,2rem)}.surface-heading{justify-content:space-between;align-items:flex-start;gap:1.5rem;margin-bottom:1rem;display:flex}.surface-heading h2{margin:.2rem 0 0}.subtle-tag{color:#5c7a87;white-space:nowrap;background:#edf5f7;border-radius:6px;padding:.4rem .75rem;font-size:.7rem}.surface .form-stack{max-width:600px}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;font-size:.82rem}th{text-align:left;color:#738795;border-bottom:1px solid var(--line);padding:1rem .8rem}td{border-bottom:1px solid #edf1f5;padding:1rem .8rem}.table-badge{color:#43727d;background:#eaf3f5;border-radius:5px;padding:.35rem .6rem;font-size:.66rem;font-weight:800}.empty-state{text-align:center;color:#79909e;place-items:center;padding:3rem 1rem;display:grid}.empty-state h3{color:#283b49;margin:1rem 0 .2rem}.empty-state p{max-width:380px;font-size:.86rem}.empty-icon{color:#85b5b5;font-size:3rem}@media (max-width:850px){.auth-layout{grid-template-columns:1fr}.auth-decor{min-height:300px;padding:2.2rem}.auth-decor h1{font-size:2.3rem}.auth-decor .footnote{display:none}.auth-panel{padding:3rem 1.3rem}.workspace-heading{flex-direction:column;align-items:flex-start}.metric-grid{grid-template-columns:1fr;gap:.75rem}}@media (max-width:480px){.topbar{padding:1rem}.context-tag{display:none}.perspective-switch{width:100%}.perspective-switch a{text-align:center;flex:1;padding:.7rem}.surface-heading{flex-wrap:wrap}}.row-link{color:#08786c;white-space:nowrap;font-weight:750}.row-link:hover,.breadcrumb:hover{text-decoration:underline}.breadcrumb{color:#3f707d;margin-bottom:1.6rem;font-size:.85rem;font-weight:700;display:inline-flex}.success-banner{color:#176d50;background:#e8f8f1;border:1px solid #a9dfcf;border-radius:9px;margin-bottom:1.5rem;padding:1rem 1.25rem;font-size:.87rem;font-weight:700}.ticket-detail{max-width:930px}.ticket-detail h1{margin:.5rem 0 1rem;font-size:2.5rem}.detail-grid{border-top:1px solid var(--line);border-bottom:1px solid var(--line);grid-template-columns:repeat(2,minmax(0,1fr));gap:1.3rem;padding:1.7rem 0;display:grid}.detail-grid dt{color:#718797;margin-bottom:.25rem;font-size:.73rem;font-weight:750}.detail-grid dd{overflow-wrap:anywhere;margin:0;font-size:.92rem;font-weight:700}.message-block{overflow-wrap:anywhere;margin-top:2rem}.message-block h2{margin-bottom:.6rem;font-size:1.1rem}.message-block p{color:#344d5e;white-space:pre-wrap}.next-step-panel{background:#ecf6f5;border:1px solid #cfe6e1;border-radius:9px;margin-top:1.6rem;padding:1.1rem 1.3rem}.next-step-panel strong{color:#0c776e;font-size:.94rem}.next-step-panel p{color:#476d73;margin:.5rem 0 0;font-size:.84rem}@media (max-width:600px){.detail-grid{grid-template-columns:1fr;gap:1rem}.ticket-detail h1{font-size:2rem}}.ticket-alert{margin-bottom:1.25rem}.analysis-section{border-top:1px solid var(--line);margin-top:2.1rem;padding-top:2rem}.analysis-section>h2{margin:.5rem 0 1.2rem}.analysis-section .detail-grid{padding:1.3rem 0}.analysis-section h3{margin:0 0 .7rem;font-size:1rem}.analysis-reason{white-space:normal;margin:.5rem 0 1.5rem;display:inline-block}.evidence-list{margin:1.6rem 0}.evidence-row{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:1rem;padding:.7rem 0;font-size:.78rem;display:flex}.evidence-row strong{color:#23566a}.evidence-row span{color:#698491}.trace-panel{border:1px solid var(--line);border-radius:9px;margin-top:1.7rem;padding:1.3rem}.trace-panel .muted{margin-bottom:1.2rem;font-size:.8rem}.trace-event{border-top:1px solid var(--line);padding:.8rem 0;font-size:.8rem}.trace-event summary{cursor:pointer;color:#274459;flex-wrap:wrap;justify-content:space-between;gap:.7rem;font-weight:700;display:flex}.trace-event summary span:last-child{color:#5b8390;font-size:.67rem}.trace-event pre{white-space:pre-wrap;overflow-wrap:anywhere;color:#31505d;background:#f3f7f8;border-radius:8px;max-height:260px;padding:.85rem;overflow:auto}.safety-note{color:#748b98;padding-top:1rem;font-size:.74rem}.analysis-context{color:#446879;background:#f1f8f8;border-left:3px solid #89bec2;margin:.7rem 0 1.25rem;padding:.75rem 1rem;font-size:.82rem}.analysis-history{border-top:1px solid var(--line);margin-top:2rem;padding-top:1.5rem}.analysis-history .muted{margin-bottom:1rem;font-size:.79rem}.analysis-history ol{margin:0;padding:0;list-style:none}.analysis-history li{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:1rem;padding:.8rem 0;font-size:.8rem;display:flex}.analysis-history li div{flex-wrap:wrap;align-items:center;gap:.6rem;display:flex}.analysis-history li strong{color:#244c5d}.analysis-history li span{color:#516c79;background:#eef4f5;border-radius:5px;padding:.2rem .45rem;font-size:.7rem}.analysis-history time{color:#728b96;white-space:nowrap;font-size:.73rem}@media (max-width:600px){.analysis-history li{flex-direction:column;align-items:flex-start;gap:.4rem}}.human-decision-panel{background:#f0f9f6;border:1px solid #bcdcd4;border-radius:10px;margin:1.8rem 0;padding:clamp(1.1rem,3vw,1.6rem)}.human-decision-panel h3{margin:.5rem 0 .6rem;font-size:1.15rem}.human-decision-panel p{color:#496a70;font-size:.84rem}.decision-actions{grid-template-columns:minmax(0,1fr) minmax(0,1.2fr);align-items:start;gap:1.4rem;margin-top:1rem;display:grid}.decision-actions form{min-width:0}.decision-actions .primary-button,.apply-form .primary-button{margin-top:0}.reject-form{flex-direction:column;gap:.55rem;display:flex}.reject-form label{color:#415b65;font-size:.78rem;font-weight:750}.reject-form textarea{resize:vertical;width:100%;color:var(--ink);background:#fff;border:1px solid #c7d8dd;border-radius:7px;padding:.7rem}.danger-button{color:#923147;cursor:pointer;background:#fff;border:1px solid #ca8797;border-radius:7px;padding:.8rem 1.1rem;font-weight:750}.danger-button:hover{background:#fff0f3}.danger-button:disabled{opacity:.6;cursor:not-allowed}.decision-record,.execution-record{background:#fff;border-left:3px solid #17a185;border-radius:5px;margin:1rem 0;padding:.85rem 1rem}.decision-record strong,.execution-record strong{color:#176b62;font-size:.88rem;display:block}.decision-record span{color:#69818a;margin:.3rem 0;font-size:.74rem;display:block}.decision-record p,.execution-record p{margin:.35rem 0 0}.apply-form{border-top:1px solid #cce6df;margin-top:1rem;padding-top:1.1rem}.apply-form p{max-width:650px;margin-bottom:.9rem}@media (max-width:730px){.decision-actions{grid-template-columns:1fr}}.workspace-operations{background:radial-gradient(circle at 90% 0,#25a5991c,#0000 35%),linear-gradient(#e9f0f3 0%,#eff4f6 45%,#e7eff2 100%);min-height:100vh}.workspace-customer{background:radial-gradient(circle at 10% 0,#e7f6e9 0%,#0000 42%),linear-gradient(#f1f8ee 0%,#f6f8f0 55%,#edf5ed 100%);min-height:100vh}.workspace-operations .topbar{color:#f5fffc;background:#0b2532;border-color:#244555}.workspace-operations .topbar .text-button{color:#d6e7eb}.workspace-operations .context-tag{color:#82e2cf}.workspace-operations .topbar .mark{color:#072a2e;background:#25c6ad}.workspace-customer .topbar{background:#fafff8;border-color:#d2e5d5}.workspace-customer .topbar .mark{color:#143d31;background:#a1dcb8}.workspace-customer .context-tag{color:#477c55}.workspace-operations .workspace-heading,.workspace-customer .workspace-heading{isolation:isolate;border-radius:18px;padding:clamp(1.7rem,3vw,2.7rem);position:relative;overflow:hidden}.workspace-operations .workspace-heading{color:#f7fcff;background:radial-gradient(circle at 82% 18%,#29cbb240,#0000 38%),linear-gradient(130deg,#0c2736,#153b49 65%,#0b303b);box-shadow:0 14px 32px #08273326}.workspace-customer .workspace-heading{color:#153b31;background:radial-gradient(circle at 90% 25%,#41a77233,#0000 38%),linear-gradient(135deg,#fafff5,#e4f2e6);border:1px solid #bcdcc9;box-shadow:0 8px 28px #1e574012}.workspace-operations .workspace-heading .eyebrow{color:#83ebdd}.workspace-customer .workspace-heading .eyebrow{color:#317a53}.workspace-operations .workspace-heading .muted{color:#c1d4dc;max-width:590px}.workspace-customer .workspace-heading .muted{color:#527b69;max-width:590px}.workspace-operations .workspace-heading h1,.workspace-customer .workspace-heading h1{max-width:790px}.workspace-operations .workspace-heading .status-pill{color:#d5fff4;background:#1b76714d;border-color:#3a8f88}.workspace-customer .workspace-heading .status-pill{color:#236c45;background:#ecfff0;border-color:#b6dec2}.workspace-customer .customer-intro{color:#38634b;background:#e9f5ea;border:1px solid #cde3cf;border-radius:12px;max-width:800px;margin:1.5rem 0;padding:1rem 1.3rem;font-size:.9rem}.workspace-operations .perspective-switch{background:#d6e4e8;border:1px solid #c4d9de}.workspace-customer .perspective-switch{background:#dceadb;border:1px solid #c6dec9}.workspace-operations .perspective-switch a.switch-active{color:#fff;background:#103646;box-shadow:0 3px 10px #08242f38}.workspace-customer .perspective-switch a.switch-active{color:#154f38;background:#fff}.workspace-operations .metric-card{border-color:#c9dce0;box-shadow:0 5px 15px #1735410a}.workspace-operations .metric-card:first-child{background:#f9fcfd}.workspace-operations .metric-card:nth-child(2){color:#fff;background:#133949;border-color:#133949}.workspace-operations .metric-card:nth-child(2) span{color:#bbdbe2}.workspace-operations .metric-card:nth-child(3){background:#e1f6ef;border-color:#bbe3d6}.workspace-operations .surface:not(.ticket-detail){background:#f8fbfc;border-color:#c9dce1;box-shadow:0 9px 24px #0e32420d}.workspace-operations .surface:not(.ticket-detail) .surface-heading{border-left:4px solid #0c8276;padding-left:1.15rem}.workspace-operations table thead{background:#e6eff2}.workspace-operations table tbody tr:hover{background:#edf7f6}.workspace-customer .surface{background:#fffcf6;border-color:#ccdfce;box-shadow:0 9px 30px #285b380d}.workspace-customer .surface-heading .eyebrow{color:#2a8254}.workspace-customer .surface .form-stack{max-width:760px}.workspace-customer .form-stack input,.workspace-customer .form-stack select,.workspace-customer .form-stack textarea{background:#fff;border-color:#c5d8c9}.workspace-customer .primary-button{background:#23794e}.workspace-customer .primary-button:hover:not(:disabled){background:#185a3a}.workspace-customer .subtle-tag{color:#377955;background:#e0f1e4}.ticket-page .workspace{max-width:1230px;padding-top:2.1rem}.ticket-page .ticket-detail{background:#f8fbfc;border:1px solid #c8dade;max-width:none;padding:clamp(1rem,2.5vw,2rem);box-shadow:0 15px 50px #07273417}.ticket-page .ticket-detail>.surface-heading{color:#f8ffff;background:radial-gradient(circle at 94% 12%,#28cdab33,#0000 38%),linear-gradient(130deg,#092b3a,#123f50);border-radius:13px;align-items:center;margin:0 0 1.1rem;padding:clamp(1.35rem,3vw,2rem)}.ticket-page .ticket-detail>.surface-heading .eyebrow{color:#89eadb}.ticket-page .ticket-detail>.surface-heading h1{letter-spacing:-.055em;margin:.35rem 0}.ticket-hero-subtitle{color:#bdd8dd;margin:0;font-size:.85rem}.ticket-header-actions{flex-direction:column;align-items:flex-end;gap:.8rem;display:flex}.ticket-header-actions .table-badge{color:#125f4e;background:#cef5e7;font-size:.71rem}.export-buttons{flex-wrap:wrap;justify-content:flex-end;gap:.6rem;display:flex}.export-button{color:#e8fcf8;background:#ffffff14;border:1px solid #a6e1dd8c;border-radius:7px;align-items:center;padding:.58rem .8rem;font-size:.76rem;font-weight:750;display:inline-flex}.export-button:hover{background:#28c8ac40;border-color:#8af0d9}.export-button:focus-visible{outline-offset:3px;outline:3px solid #8af0d9}.workflow-journey{grid-template-columns:repeat(4,minmax(0,1fr));gap:.55rem;margin:1rem 0 1.25rem;display:grid}.journey-step{color:#54717d;background:#edf3f5;border:1px solid #d9e6e8;border-radius:10px;grid-template-columns:auto 1fr;align-items:center;column-gap:.7rem;min-width:0;padding:.9rem;display:grid}.journey-step>span{background:#dce7eb;border-radius:50%;grid-row:span 2;place-items:center;width:32px;height:32px;font-size:.7rem;font-weight:900;display:inline-grid}.journey-step strong{color:#264b5c;font-size:.77rem}.journey-step small{color:#68828d;font-size:.68rem}.journey-step.is-done{background:#e3f6ef;border-color:#a6dacb}.journey-step.is-done>span{color:#fff;background:#118678}.journey-step.is-current{background:#e7eff8;border-color:#b6cee7}.journey-step.is-current>span{color:#fff;background:#2c638f}.journey-step.is-pending{opacity:.74}.ticket-page .ticket-detail>.detail-grid{background:#ecf4f6;border:1px solid #d4e4e8;border-radius:11px;margin:1rem 0;padding:1.45rem}.ticket-page .ticket-detail>.message-block{background:#fff;border:1px solid #d8e6e9;border-radius:11px;padding:1.25rem 1.4rem}.ticket-page .next-step-panel{background:#def4eb;border:1px solid #b5dfcf;border-left:4px solid #128673;border-radius:11px;padding:1.35rem 1.55rem}.ticket-page .next-step-panel strong{font-size:1rem}.ticket-page .analysis-section{background:#fff;border:1px solid #d8e7e9;border-radius:12px;padding:clamp(1.1rem,2.7vw,2rem)}.ticket-page .analysis-section>.detail-grid{background:#f0f6f8;border:1px solid #dce8eb;border-radius:9px;padding:1.2rem}.ticket-page .analysis-section .message-block{background:#fbfdfd;border:1px solid #e0e9e9;border-radius:9px;padding:1.1rem 1.2rem}.ticket-page .evidence-row{background:#f6fafb;padding:.72rem 1rem}.ticket-page .evidence-row:first-of-type{border-top:1px solid #dce8eb}.ticket-page .human-decision-panel{background:#e5f7ef;border-left:4px solid #159a7b}.ticket-page .trace-panel{color:#e7f5f6;background:#0f2d3b;border:1px solid #214e5c}.ticket-page .trace-panel h3{color:#eafff8}.ticket-page .trace-panel .muted{color:#a8c7d1}.ticket-page .trace-event{border-color:#315567}.ticket-page .trace-event summary{color:#e1f3f8}.ticket-page .trace-event summary span:last-child{color:#8bdbca}.ticket-page .trace-event pre{color:#cbe5e9;background:#092430}.ticket-page .analysis-history{background:#f5f9fa;border:1px solid #dce7ea;border-radius:9px;padding:1.2rem}@media (max-width:900px){.workflow-journey{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-page .ticket-detail>.surface-heading{flex-wrap:wrap}.ticket-header-actions{align-items:flex-start}}@media (max-width:550px){.workflow-journey{grid-template-columns:1fr 1fr;gap:.4rem}.journey-step{grid-template-columns:1fr;gap:.25rem;padding:.7rem}.journey-step>span{grid-row:auto;width:26px;height:26px}.ticket-page .ticket-detail>.surface-heading h1{font-size:clamp(1.5rem,7vw,2rem)}.ticket-page .ticket-detail>.detail-grid,.ticket-page .analysis-section{padding:1rem}.export-buttons{justify-content:flex-start}}.workspace-customer .topbar .brand{font-size:.98rem}.customer-form-note{color:#446953;background:#eff6ef;border-left:3px solid #72bb8c;margin:.65rem 0;padding:.65rem .9rem;font-size:.8rem;line-height:1.6}.customer-confirmation-shell{background:#fffcf7;border:1px solid #cbded0;border-radius:18px;width:min(100% - 2rem,660px);margin:clamp(2.5rem,7vw,5rem) auto;padding:clamp(1.3rem,4vw,2.5rem);box-shadow:0 14px 48px #194b3114}.customer-confirmation-shell h1{margin:.5rem 0 1rem;font-size:clamp(1.9rem,4vw,2.8rem)}.customer-confirmation-icon{color:#fff;background:#258754;border-radius:50%;place-items:center;width:54px;height:54px;margin-bottom:1.25rem;font-size:1.5rem;font-weight:800;display:grid}.customer-confirmation-lead{color:#547369}.customer-confirmation-card{background:#f2f8f2;border:1px solid #d5e6da;border-radius:10px;margin:1.5rem 0;padding:1.3rem}.customer-confirmation-card p{overflow-wrap:anywhere;margin:0 0 .85rem;font-size:.88rem}.customer-confirmation-card p:last-child{color:#4c6d5b;margin-bottom:0}.customer-confirmation-card strong{color:#143c2c}.customer-confirmation-footnote{color:#456454;font-size:.84rem}.customer-new-request{color:#fff;background:#23794e;border-radius:8px;padding:.9rem 1.1rem;font-size:.88rem;font-weight:750;display:inline-flex}.customer-new-request:hover{background:#185a3a}.customer-confirmation-shell .footnote.dark{padding:2rem 0 0}.trace-explanation-context{color:#c8e7e6;background:#136d6e29;border-left:3px solid #33baa2;border-radius:4px;margin-top:.8rem;padding:.8rem 1rem;font-size:.8rem}.trace-explanation-context p{margin:0 0 .6rem;line-height:1.55}.trace-explanation-context a{color:#89f3dc;font-weight:800;text-decoration:underline}#claude-explanation{scroll-margin-top:2rem}.workflow-journey.intake-blocked-journey{grid-template-columns:repeat(3,minmax(0,1fr))}@media (max-width:600px){.workflow-journey.intake-blocked-journey{grid-template-columns:1fr}}.table-badge.status-tone-ready{color:#14539b;background:#deebff;border:1px solid #a9c7f8}.table-badge.status-tone-running{color:#653ba3;background:#f0e7ff;border:1px solid #d1bcf5}.table-badge.status-tone-approval{color:#89500e;background:#fff0cc;border:1px solid #eec87e}.table-badge.status-tone-success{color:#075d3c;background:#d6f7e5;border:1px solid #89dbb2}.table-badge.status-tone-blocked{color:#a41d32;background:#ffe1e5;border:1px solid #eca1ad}.table-badge.status-tone-legacy{color:#992e30;background:#fde8e8;border:1px solid #e6b3b3}.table-badge.status-tone-neutral{color:#485765;background:#e9eff3;border:1px solid #c7d2d9}.ticket-header-actions .table-badge.status-tone-ready,.ticket-header-actions .table-badge.status-tone-running,.ticket-header-actions .table-badge.status-tone-approval,.ticket-header-actions .table-badge.status-tone-success,.ticket-header-actions .table-badge.status-tone-blocked,.ticket-header-actions .table-badge.status-tone-legacy,.ticket-header-actions .table-badge.status-tone-neutral{letter-spacing:.015em;padding:.38rem .6rem;font-size:.72rem}.analysis-failure-panel{color:#76293a;background:#fff0f2;border:1px solid #e6a8b5;border-left:5px solid #bc334e;border-radius:10px;margin:1.25rem 0;padding:1.2rem 1.45rem}.analysis-failure-panel p{margin:.6rem 0 0;font-size:.83rem}.analysis-failure-panel code{color:#781b31;background:#ffe0e8;border-radius:5px;padding:.2rem .45rem;font-weight:800}
